Issue: 2020/Vol.30/No.4, Pages 65-79
IMPROVING MANAGERIAL DECISIONS IN HEALTH CARE SECTOR: APPLICATION OF PROMETHEE II METHOD IN PUBLIC HOSPITALS
Katarzyna Miszczyńska
Cite as: K. Miszczyńska. Improving managerial decisions in health care sector: application of Promethee II method in public hospitals. Operations Research and Decisions 2020: 30(4), 65-79. DOI 10.37190/ord200405
Abstract
Problems related to the lack of financial stability of hospitals, which hurt the development of health care, gave rise to the need of implementing appropriate effectiveness measurement methods. Thus, this article aims to assess the functioning of public hospitals in Poland between the years 2007 and 2017. The analysis is based on data reflecting the financial and organisational sphere of individual 321 public hospitals, divided into groups, according to their founding body, at the same time. The PROMETHEE II method in conjunction with the balanced scorecard was implemented. The study allowed one not only to distinguish groups of hospitals with the highest level of effectiveness as compared to the group under study but also to identify the most important criteria that are in shaping it. The application of PROMETHEE II allowed assessing the functioning of hospitals, as well as to compare their results with the results of leaders.
Keywords: performance measurement, health economics, balanced scorecard, decision making, multicriterial
Received: 21 April 2020 Accepted: 4 December 2020