Issue: 2016/Vol.26/No.3, Pages 83-99
MODELING THE PROCESS OF PURCHASE PAYMENT AS A CONSTITUENT OF INFORMATION SECURITY IN E-COMMERCE
Cite as: V. Skitsko, I. Ignatova. Modeling the process of purchase payment as a constituent of information security in e-commerce. Operations Research and Decisions 2016: 26(3), 83-99. DOI 10.5277/ord160306
A mathematical model of the process of payment for purchases in an online store has been presented. The model belongs to the class of semi-open queueing networks with four phases of exponential servers and Poisson arrivals. The authors describe in detail the derivation of the equations describing the system. Analytic expressions are derived on the basis of the proposed model for the average number of online store customers who have already paid for goods. Practical implementation of the model allows us to determine the number of clients who have added goods to their cart, but have not yet passed through the payment verification system, and thus determine the stream of real customers of the online store.
Keywords: online store, payment cards, verification, information security, queuing network, Poisson stream.
Received: 8 February 2016 Accepted: 16 October 2016